50%
Cost savings vs Calling Plans
140+
Countries with DID coverage
99.99%
Uptime SLA
Feature-rich communication for Teams
Microsoft Teams Direct Routing allows you to connect your own SBC and carrier to Teams for PSTN calling. CrestDial provides the carrier-grade voice infrastructure — giving your Teams users the ability to make and receive calls to any phone number worldwide.
- Full PSTN calling in Microsoft Teams
- Direct Routing via certified SBC partners
- DID numbers in 140+ countries
- E911 compliance and emergency calling support
- Call recording and compliance tools
- Centralized management via CrestDial portal
- No Microsoft Calling Plan license required
Setup process
1
Create a CrestDial account and provision your SIP trunk
2
Configure your SBC (Session Border Controller) with CrestDial credentials
3
Set up Direct Routing in Microsoft Teams Admin Center
4
Assign phone numbers and voice routing policies to users
5
Test inbound and outbound PSTN calls — you're live!