10,000+
Concurrent channels
140+
Countries with DIDs
24/7
NOC monitoring
Purpose-built for contact centers
Contact centers need reliable, high-concurrency voice infrastructure with predictable pricing. CrestDial delivers enterprise-grade voice termination optimized for the unique demands of inbound and outbound contact center operations.
- High-concurrency SIP trunking with unlimited channels
- Local and toll-free DID numbers for inbound operations
- Outbound A-Z voice termination with multiple quality tiers
- Spam monitoring and remediation for outbound campaigns
- Real-time call quality monitoring and alerting
- STIR/SHAKEN compliance for caller ID verification
- Integration with Genesys, Five9, NICE, and other CCaaS platforms